Planning for and dealing with major incidents

Zurich Insurance Group and the Guardian Voluntary Network have published a guide for charities on planning for and dealing with major incidents.

Written by a range of experts from across the VCS, media and private sector, the guide covers:

• What is a crisis;
• Responsibility for crisis management;
• Drawing up a crisis plan checklist;
• Key threats;
• Communications during a crisis; and
• Moving on after a crisis.

To download the guide visit http://static.guim.co.uk/ni/1384515640842/Zurich-guide.pdf.